Terms of Service
Effective Date: May 3, 2025
1. Acceptance of Terms
By engaging with Mulachap Ventures, you agree to these Terms and our Privacy Policy. These terms govern our financial consultancy services.
2. Services Overview
We provide expert financial consultancy including:
- Loan application advisory services
- Financial planning consultation
- Debt management strategies
- Business financing solutions
Note: We are a consultancy firm, not a direct lender.
3. Client Eligibility
To use our services, you must:
- Be at least 18 years old
- Reside or operate a business in Kenya
- Provide valid identification documents
- Have a verifiable source of income
4. Required Documentation
For optimal service, please prepare:
- National ID/Passport
- KRA PIN Certificate
- 3-6 months bank statements
- Proof of income (payslips, business records)
- For vehicle financing: Logbook, insurance
5. Data Privacy
We adhere to strict confidentiality:
- Client information is securely stored
- Data is only shared with your consent
- We comply with Kenya's Data Protection Act
See our Privacy Policy for details.
6. Prohibited Conduct
Clients must NOT:
- Provide false information
- Use our services for illegal activities
- Resell or commercialize our advice
- Harass our staff members
7. Limitations
Important disclaimers:
- We don't guarantee loan approvals
- Final loan terms are set by lenders
- Consultation fees are non-refundable
8. Governing Law
These Terms are governed by Kenyan law. Disputes will be resolved through Nairobi courts.
9. Amendments
We may update these Terms periodically. Continued use of our services constitutes acceptance.
10. Contact Us
Nairobi, Kenya
0741 699953
0702 853098
mulachapventures@gmail.com
Acceptance Declaration
By using our services, you confirm that you have read, understood, and agreed to these Terms of Service.